These days, organizations of all sizes, whether big or small, are turning to managed service providers (MSPs) to manage all the elements of their IT requirements as their collaborative arrangement with their IT departments, as per the new research by CompTIA, an IT industry trade organization.
According to CompTIA, the main driving factors for organizations is improving the reliability and efficiency of IT operations when it comes to go with managed IT service provider for 56% of the companies with more than 100 employees and 47% of companies that have fewer than 100 staff. For 38% of companies of all sizes, enhanced compliance and security are very important. For 33% of companies with more than 100 employees, and 28% of companies having lower than 100 employees, cost savings and ROI are the major driving factors.
According to the trade association, almost 6 in 10 respondents consider the use of technology in advanced level and using MSP for physical security. Around 63% of companies are using managed IT for their application monitoring. Video conferencing, audio/visuals, and hosted business phone system are also high on demand these days. They have been around for a long time and the adoption has been very low.